Open to Work — Customer Service & IT Roles

Hi, I'm Kristel Joy V. Tejada

BS Information Technology Student · 4th Year

I am looking for a position where I can use my strong communication skills, professionalism, and positive work attitude to provide excellent customer service and contribute to a productive and welcoming work environment.

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Kristel Joy V. Tejada Professional Photo

Kristel Joy V. Tejada

BSIT 4th Year Student

Available

4th

Year, BS Information Technology

1+

Part-Time Work Experience

Professional Background

Profile, Objective & Education

My career objective, personal details, and educational background.

Career Objective

To obtain a position where I can use my strong communication skills, professionalism, and positive work attitude to provide excellent customer service and contribute to a productive and welcoming work environment.

Primary Focus

Customer Service & IT Support Roles

Personal Information

Education Summary

  • Bachelor of Science in Information Technology

    Isabela State University • 4th Year

    Currently Enrolled

  • Secondary Education

    Cauayan City Science and Technology High School • 2023 - 2024

  • Primary Education

    Villa Luna Elementary School • 2016 - 2017

Educational Background

Tertiary Education
Bachelor of Science in Information Technology

Isabela State University

4th Year • Currently Enrolled

Secondary Education
Cauayan City Science and Technology High School

2023 - 2024

Secondary Completed

Primary Education
Villa Luna Elementary School

2016 - 2017

Primary Completed

Skills & Strengths

What I Bring to the Team

Core competencies I have built through my studies and my part-time work experience.

Core Competencies

Customer Service & Interpersonal Communication

Strong customer service and interpersonal communication skills.

Works Well Under Pressure

Able to work under pressure with minimal supervision.

Fast Learner & Highly Adaptable

Quick to learn new processes and adjust to new tasks.

Time Management & Multitasking

Good time management and multitasking abilities.

Organized & Detail-Oriented

Organized and detail-oriented, with a positive and professional work attitude.

Positive Work Attitude Professionalism Teamwork Reliable & Punctual Friendly Customer Service

Credentials & Recognition

Certificates & Achievements

Official IT certifications, training workshops, seminars, and honors earned throughout my academic and professional journey.

IT Certification Oct 2025

IT Specialist in Software Development

Issuing Organization: Certiport / Pearson VUE

Validated proficiency in object-oriented programming principles, algorithms, and application development workflows.

Verify
Cisco Networking Jun 2025

CCNAv7: Enterprise Networking, Security, and Automation

Issuing Organization: Cisco Networking Academy

Comprehensive training in architecture, security, routing protocols, and network automation configuration.

Verify
Government Exam Mar 2025

Civil Service Professional Eligibility

Issuing Organization: Civil Service Commission (CSC)

Official government qualification for permanent employment in public service and government IT infrastructure.

Verify
TESDA National Cert Nov 2024

Computer Systems Servicing (NC II)

Issuing Organization: TESDA

Hardware troubleshooting, network installation, operating system configuration, and PC maintenance.

Verify
Workshop & Training Aug 2024

Full Stack Web Development Bootcamp

Issuing Organization: CodeTech Academy

Intensive 80-hour hands-on training covering React, Node.js, Express, and PostgreSQL integration.

Verify
Award & Recognition May 2024

Best Capstone Project System Award

Issuing Organization: University IT Department

Awarded for developing an innovative IoT-based campus energy monitoring platform evaluated by faculty and industry leaders.

Verify

Work Experience

Part-Time Work Experience

Hands-on experience gained from my part-time job while studying.

Part-Time

Service Crew

Peri-Peri Charcoal Chicken — SM Cauayan

Dishwasher / Server

Part-time service crew member at the SM Cauayan branch, supporting both the kitchen and the dining area while balancing my studies as a 4th-year BS Information Technology student.

What I Did

  • Served customers courteously and efficiently, especially during peak hours.
  • Handled dishwashing and kept the kitchen and dining areas clean and organized.
  • Worked with minimal supervision while managing several tasks at once.

Get in Touch

Let's Get in Touch

Have a job opportunity, a part-time role, or simply want to say hello? Send me a message below.

Contact Information

Feel free to reach out through any of the channels below or fill out the contact form.

Mobile Number

0909 789 9177

Home Address

Purok 11B, Villa Luna, Cauayan City, Isabela

Currently Studying

BS Information Technology — Isabela State University

Send Me a Message

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